F. A .Q
We understand that these things can happen. The good news is that you can use your code for your next order. Orders that have been placed cannot be changed.
If you need to change or cancel your order, please CONTACT US immediately. Once our warehouse has processed your order, we will be unable to make any changes.
If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. Kindly connect with us.
Our delivery partners will attempt delivery and may leave a note if you’re not available. You can coordinate with them for a re-delivery or pickup option. We recommend providing a delivery address where someone can receive the package.
Yes! Use our wishlist feature to save items you’re considering. It’s perfect for keeping track of items for upcoming birthdays or events.
Our team is available from Monday through Saturday to assist you from 10 am – 6 pm. We typically respond to emails and WhatsApp within 24 hours business hours.
